OMMPOS Blog - METRC

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🔎 Your Daily Compliance SOP:

Step 1: Upload Sales to METRC Report
Report your daily sales to METRC and catch any early issues.
👉 Report Sales to METRC →

Step 2: METRC Sales Reconciliation Tool
Quickly verify that your daily sales totals match between Marijuana Software and METRC.
👉 Reconcile Sales →

Step 3: METRC Discrepancy Report
Fix any remaining inventory discrepancies between Marijuana Software and METRC.
👉 Fix Discrepancies →

✅ Simple
✅ Fast
✅ Keeps your license safe
 

👉 View Full SOP

Dear Valued Users,

We want to share an important update about a recent issue with the METRC® 2.0 update posted on December 24th.

When the update was released, there was an error where METRC sales were reported in GMT (Greenwich Mean Time) instead of your local time. This issue was fixed on January 1st, and all sales reported after that date are now using the correct local time.

However, sales reported to METRC between December 24th and December 31st may have incorrect timestamps. To ensure accuracy, we kindly ask that you:

1. Use the METRC Sales Reconciliation Tool to check the sales times reported during this period.
2. If you notice a time discrepancy for any given day, click the Reset METRC Sales Day button to correct the timestamps.

We sincerely apologize for any inconvenience this may have caused and appreciate your patience as we worked to resolve the issue.

If you have any questions or need assistance, our support team is here to help:
📧 support@marijuanasoftwarellc.com
📞 (971) 276-3371

Thank you for your continued trust in Marijuana Software. We are committed to providing you with the best tools to support your business.

Sincerely,
The Marijuana Software Team

Hello Everyone,

We hope you're doing well. We wanted to let you know about an important issue with our software that you need to be aware of.

Here's What Happened: On January 3rd, 2024, we rolled out a big update aimed at improving how our system reports sales to METRC. Unfortunately, we ran into some problems. From January 10th to January 28th, 2024, our system mistakenly sent out the same sales information more than once to METRC for many of our users. This glitch caused some trouble with inventory records, making it seem like there was less stock than there actually was, leading to some numbers dropping into the negative.

We've Fixed It: Don't worry, we've tackled this issue head-on and have already fixed it in our system. To help you adjust any affected sales records, we've prepared a guide on using the "METRC Sale Day Reset" button. You can watch a helpful video about it below. And if you're still stuck or have any questions, give us a call at (971) 276 - 3371. We're here to help.

What Else Is New?

• Smarter METRC Sales Reporting: Now, when you update a sale in our software, the changes are automatically sent to METRC.
• Enhanced Debit/Credit Card Support: We've improved how we handle PIN debit transactions to make things smoother.
• Cash vs. Credit Report: Easily see your cash and credit sales totals at a glance.
• Quick Cash Recommendations: Our POS system now suggests cash amounts when you're wrapping up a sale, making it quicker to give change.
• Heads-Up on Pending Sales: A new alert will pop up in our software to remind you of sales that need to be reported to METRC.

Need a Hand? If you have any questions or need a bit of help, don't hesitate to reach out. Call us at (971) 276 - 3371.

Thanks for your ongoing support. We truly appreciate it and are here to make sure your experience with our software is as smooth and reliable as possible.

Warmest regards, The Marijuana Software Team

An issue with the METRC API is causing a slowdown in Oregon. There is no need to reset your METRC API key. We have a ticket out to METRC to resolve the issue. Please give us a call with any questions at (971) 276 - 3371. 

Thank you,

Raja Afrika

The OMMA METRC Deadline is tomorrow 8/24/22. Learn how to report your sales to MERTC.

In this video we show dispensaries how to import product from METRC, sell to patients and report the sale to METRC. Please call Raja with Questions at (971) 276 - 3371

METRC is a state level tracking system. Systems like OMMAPOS connect to METRC to transmit sales and inventory information to the state and keep you compliant with state law. In our system this transfer is always under your control. OMMAPOS provides all of the METRC tools that you need to keep your OMMA licensed facility compliant. Call us with any questions.

Thanks,

Raja Afrika
Marijuana Software, LLC
(971) 276 - 3371

The METRC Package import has been fixed. The import packages page was affected by the November 2nd. update. This bug has been fixed.

Raja

(971) 276 - 3371

Update 6/2/20 12:30 PM: METRC Service has been restored.

This morning we received reports that METRC reporting is not working. This outage appears to be coming from METRC's end. Please give METRC tech support a call to report this problem. We are doing the same on our end. Please give me a call with any questions at (971) 276 - 3371. We will update this blog whenthe issue has been resolved. 

Thank you,

Raja Afrika
Marijuana Software, LLC
(971) 276 - 3371

Beginning on December 19th we began to receive reports that the OMMPOS Metrc Sales Upload tool and the OMMPOS Metrc Sales Reconciliation tools were returning errors .

We confirmed that sales were being posted to METRC multiple times from the upload page. We posted a fix to this issue on 12/19/19, 12/20/19 and today 12/24/19.

We have tested both uploading sales to METRC and using the Metrc Sales Reconciliation tool's ability to correct discrepancies. Both tools now appear to be working correctly.

Both regular OMMPOS customers and Private Cloud customers have received the update. OMMPOS Backup Server customers should call to schedule updates.

Recommended actions for correcting any discrepancies

• Archive sales on the Upload Sales to METRC page
• Use the METRC Sales Reconciliation Tool to reconcile daily sales from 12/19/19 - 12/23/19
• Use the View Unmatched Sales button on this page to pair any remaining sales and then void outstanding METRC sales to fully reconcile METRC sales and inventory

Please call me with any questions on this process.

Thank you for your business,
Raja Afrika
(971) 276 - 3371
raja@ommpos.com

OMMPOS customers who signed up in 2016, 2017 & 2018 may have paid too much tax.

ISSUE: When OMMPOS first began reporting sales numbers to METRC we reported GROSS sales values, this includes the tax.

The Oregon Department of Revenue may have taxed these stores on their GROSS receipts; in effect a double tax.

Use the new METRC Sales Reconciliation tool to check your OMMPOS and METRC sales figures and make sure they match. Learn more...